Verified Job
IT / Software / Data Analyst
Workforce Database Administrator
IT / Software / Data Analyst
#490440
Remote / WFH
Job Description
Job description
About the Role
The Mayfair Compliance Group is recruiting a WORKFORCE DATABASE ADMINISTRATOR to provide critical support to our clients and engineers. This role involves delivering exceptional customer service, identifying and resolving issues, and managing workflows efficiently.
Duties and Responsibilities:
• Offer expert advice and guidance to clients via phone and email.
• Use our workforce database to provide accurate information and support to clients and engineers.
• Recognize and address priority issues promptly.
• Collaborate with engineers across the UK to resolve complex queries and problems.
• Monitor customer queries and follow up as needed to maintain high standards of service.
• Utilize our proprietary systems to manage engineering time and call planning effectively.
Salary and Benefits
This rewarding position comes with a salary of £28,000 - £32,000 per annum, taking into account the essential skills and qualifications required. The successful candidate will also have access to comprehensive training and development opportunities within our organization.
About the Role
The Mayfair Compliance Group is recruiting a WORKFORCE DATABASE ADMINISTRATOR to provide critical support to our clients and engineers. This role involves delivering exceptional customer service, identifying and resolving issues, and managing workflows efficiently.
Duties and Responsibilities:
• Offer expert advice and guidance to clients via phone and email.
• Use our workforce database to provide accurate information and support to clients and engineers.
• Recognize and address priority issues promptly.
• Collaborate with engineers across the UK to resolve complex queries and problems.
• Monitor customer queries and follow up as needed to maintain high standards of service.
• Utilize our proprietary systems to manage engineering time and call planning effectively.
Salary and Benefits
This rewarding position comes with a salary of £28,000 - £32,000 per annum, taking into account the essential skills and qualifications required. The successful candidate will also have access to comprehensive training and development opportunities within our organization.
