Work Broker | Waikato Region

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Work Broker | Waikato Region | Hamilton Metro Hauraki
Full-time (37.55 hours per week)
Based in Hamilton Metro
Based in Hauraki (covering Paeroa, Waihi, and Thames)
Starting salary from $78,222 to $+4,68+
We're currently recruiting for two full-time, permanent Work Broker positions-one based in Hamilton Metro and the other in Hauraki (covering Paeroa, Waihi, and Thames). Final location will be confirmed during the interview process.

We're looking for dynamic, driven individuals who can hit the ground running and proactively engage with local employers to create sustainable job opportunities.

To be successful in this role, you'll need relevant or transferrable experience in business development, recruitment, or labour market engagement-particularly where you've worked closely with employers to meet their workforce needs-is highly advantageous.

As a Work Broker, you'll build strong relationships with employers, understand their hiring needs, and connect them with the right candidates. You'll advocate for clients, promote their skills, and support them through the job placement process.

This role is well-suited to those with a background in recruitment, account management, business development, or industry experience across healthcare, construction, retail, education and training, manufacturing, or horticulture.

What you'll be doing | He aha tau e mahi ana

Build and maintain strong relationships with employers to create job opportunities and support sustainable employment outcomes.
Work closely with businesses to establish and promote vacancies, manage the recruitment process, and assist with onboarding and induction.
Educate employers on MSD's products and services, ensuring they are aware of available support and incentives.
Work with colleagues across the region, this includes Case Managers to connect clients to seasonal and permanent work.
Advocate for clients by matching them to suitable roles and promoting their skills to potential employers.
Ensure that internal systems are kept up to date, recording all interactions with employers and clients.
Work with the Labour Market Team to complement Immigration, Skills for Industry and Cadetship work programmes.
What you'll bring | Nga pukenga kauneke

Proven experience in recruitment, sales, account management, business development, or similar roles where building strong relationships with employers was essential.
Experience collaborating with regional labour market teams or in roles focused on addressing local employment needs and creating job opportunities.
Results-driven mindset with the ability to meet job placement targets, manage competing priorities, and remain resilient through challenges.
Confident in cold calling, networking, and using digital tools to connect with employers and uncover new opportunities.
Strong ability to identify job opportunities and tailor your approach-whether through an elevator pitch, proposal, or meeting-based on employer needs and current labour market trends.
Excellent communication and organisational skills, with the ability to manage multiple priorities and adapt quickly.
Willingness and flexibility to travel within the region to meet with employers and attend engagement activities as needed.
A full NZ Driver Licence and the ability to travel around Waikato region are essential for this role.

Position Description

To understand more about the role, and if it's the right fit for you, take some time to read through the position description: https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/work-broker.docx

What we offer | He aha ta matou e tuku

A chance to make a real impact in employment services and community support.
A dynamic and supportive work environment, working alongside industry professionals.
Comprehensive coaching, training, and mentorship to help you succeed.
A competitive salary range of $78,222 - $+4,68+ based on your skills and experience.
Salary range: $78,222.00 - $+4,68+.00

Based on knowledge, skills and relevant work experience.

How to apply | Me pehea te tuku tono

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.

As part of our recruitment process, shortlisted candidates will be invited to complete a short video assessment. Applicants who progress may then be invited to an interview with the panel. Further details will be provided at each stage. Please note that only shortlisted candidates will be contacted.

In your cover letter please write a response to the question below: We want to hear real-life examples from your work experience, as reflected in your resume. Focus on genuine situations that showcase your skills, problem-solving, and ability to build relationships.

Please aim to keep your responses within the suggested word count for each question.

1. What techniques would you use to place our clients into sustainable employment? Please provide examples from your own work experience that demonstrate how you have successfully supported individuals into long-term job opportunities. (Maximum 1500 characters)

All applications must be made online. If this is not possible or if you have any queries, please contact Cathrine Henderson, Manager Regional Employment on cathrine.henderson006@msd.govt.nz

Internal MSD Employees - please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

Closing date: Sunday 1st June 2025

Joining us

Joining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-1+ vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-1+ and its variants, unless the role is identified as requiring vaccination at the time.

 
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