Verified Job
Event Management
Wedding & Social Event Sales Manager
Event Management
#735943
Remote / WFH
Alila Napa Valley
Job Description
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Located in the heart of Napa Valley, Alila blends luxury, sustainability, and a genuine sense of care. We are seeking a dynamic and relationship-driven Wedding & Social Event Sales Manager to lead the sales and servicing of weddings and social events at our luxury, adults-focused resort. This role is responsible for generating new business, cultivating client relationships, and delivering exceptional, personalized experiences for weddings and social celebrations from initial inquiry through execution.
This individual will serve as a key ambassador of the Alila brand—bringing creativity, attention to detail, and a deep understanding of luxury service to every event while maximizing revenue and ensuring operational excellence. This position is on site and is based in St. Helena, California.
The expected salary range Alila Napa Valley reasonably expects to pay for this position is $72,000 - $90,000.
Key Responsibilities
Proactively solicit and secure wedding and social event business (including celebrations, milestone events, buyouts, and special gatherings)
Manage all incoming inquiries, site tours, and proposals with a high-touch, consultative sales approach
Develop creative, tailored event concepts aligned with the Alila Napa Valley experience
Partner with marketing to support promotional strategies, partnerships, and local outreach opportunities
Achieve and exceed sales goals through strategic prospecting and group lead conversion
Oversee the entire lifecycle of weddings and social events, from contract to execution
Act as the primary point of contact for clients, ensuring a seamless and personalized planning experience
Collaborate with culinary, operations, and third-party vendors to execute flawless events
Manage timelines, GDR (BEO), and event details with precision and attention to detail
Ensure all events reflect Alila’s luxury positioning and service standards
Build strong, lasting relationships with clients, planners, and local partners
Deliver an elevated level of personalized service consistent with luxury hospitality expectations
Anticipate client needs and resolve issues promptly to ensure satisfaction
Generate repeat and referral business through exceptional service delivery
Qualifications
What You Bring
3-5 years of previous wedding and social event sales and servicing experience, ideally within a luxury hotel or resort environment
Proven ability to sell, plan, and execute weddings and upscale social events
Strong communication, negotiation, and relationship-building skills
Exceptional organizational skills with a keen attention to detail
Ability to manage multiple events and deadlines in a fast-paced environment
Passion for luxury hospitality, guest experience, and storytelling through events
Knowledge of Napa Valley or luxury destination markets is a plus
Why Work with Us:
Competitive salary and benefits package
Paid time off from date of hire
Medical, dental, and vision insurance
12 free nights at Hyatt hotels worldwide + colleague rates
$1,000 annual wellness/education reimbursement
A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate team
Show less
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Located in the heart of Napa Valley, Alila blends luxury, sustainability, and a genuine sense of care. We are seeking a dynamic and relationship-driven Wedding & Social Event Sales Manager to lead the sales and servicing of weddings and social events at our luxury, adults-focused resort. This role is responsible for generating new business, cultivating client relationships, and delivering exceptional, personalized experiences for weddings and social celebrations from initial inquiry through execution.
This individual will serve as a key ambassador of the Alila brand—bringing creativity, attention to detail, and a deep understanding of luxury service to every event while maximizing revenue and ensuring operational excellence. This position is on site and is based in St. Helena, California.
The expected salary range Alila Napa Valley reasonably expects to pay for this position is $72,000 - $90,000.
Key Responsibilities
Proactively solicit and secure wedding and social event business (including celebrations, milestone events, buyouts, and special gatherings)
Manage all incoming inquiries, site tours, and proposals with a high-touch, consultative sales approach
Develop creative, tailored event concepts aligned with the Alila Napa Valley experience
Partner with marketing to support promotional strategies, partnerships, and local outreach opportunities
Achieve and exceed sales goals through strategic prospecting and group lead conversion
Oversee the entire lifecycle of weddings and social events, from contract to execution
Act as the primary point of contact for clients, ensuring a seamless and personalized planning experience
Collaborate with culinary, operations, and third-party vendors to execute flawless events
Manage timelines, GDR (BEO), and event details with precision and attention to detail
Ensure all events reflect Alila’s luxury positioning and service standards
Build strong, lasting relationships with clients, planners, and local partners
Deliver an elevated level of personalized service consistent with luxury hospitality expectations
Anticipate client needs and resolve issues promptly to ensure satisfaction
Generate repeat and referral business through exceptional service delivery
Qualifications
What You Bring
3-5 years of previous wedding and social event sales and servicing experience, ideally within a luxury hotel or resort environment
Proven ability to sell, plan, and execute weddings and upscale social events
Strong communication, negotiation, and relationship-building skills
Exceptional organizational skills with a keen attention to detail
Ability to manage multiple events and deadlines in a fast-paced environment
Passion for luxury hospitality, guest experience, and storytelling through events
Knowledge of Napa Valley or luxury destination markets is a plus
Why Work with Us:
Competitive salary and benefits package
Paid time off from date of hire
Medical, dental, and vision insurance
12 free nights at Hyatt hotels worldwide + colleague rates
$1,000 annual wellness/education reimbursement
A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate team
Show less
