Warehouse & Inventory Controller Team Leader

We are looking for an experienced and motivated Warehouse & Inventory Controller Team Leader to join our operations team. This is an excellent opportunity for an organised and hands-on warehouse professional with supervisory experience to take ownership of warehouse activities, inventory accuracy, and customer service while leading a team to achieve operational targets.

As a key member of the warehouse operation, you will oversee the receiving, storage, picking, packing, and dispatch of customer goods while ensuring stock accuracy, maintaining excellent service standards, and driving team performance.

The Role

Reporting to the Warehouse Manager, you will be responsible for leading a team of 3–6 warehouse colleagues and ensuring daily warehouse activities are completed safely, accurately, and efficiently. You will also act as a key holder and the primary point of contact during your shift.

Key Responsibilities

Lead and support a team to achieve daily and weekly operational KPIs.
Ensure inventory records are accurate and warehouse systems remain up to date.
Manage goods receipt, stock control, perpetual stock checks, and inventory movements.
Raise work orders to maintain customer stock levels.
Oversee picking, packing, and dispatch operations.
Coordinate courier, logistics, and external storage requirements.
Handle customer enquiries and resolve issues professionally via telephone, email, and in person.
Liaise with internal departments to fulfil inventory requirements.
Support continuous improvement initiatives across warehouse operations.
Ensure compliance with quality, health & safety, and company procedures.
Maintain high standards of housekeeping, security, and workplace organisation. Provide effective shift handovers and communicate operational updates.
About You

We're looking for a confident leader who thrives in a fast-paced warehouse environment and can motivate a team while delivering exceptional operational standards.

Essential Skills & Experience

Previous experience working within warehouse operations.
Supervisory or team leadership experience.
Strong inventory control and stock management skills.
Good organisational and planning abilities.
Excellent attention to detail and record-keeping skills.
Strong communication and customer service skills.
Proficiency in Microsoft Excel, Outlook, Word, and inventory management systems.
Ability to remain calm and effective under pressure.
Personal Attributes

Positive and proactive attitude.
Strong leadership capability.
Team-focused approach.
Responsive and adaptable.
Committed to continuous improvement and operational excellence.
Pre-Employment Screening

Successful candidates will be required to complete:

Basic Criminal Record Check
Identity Check
Sanctions Check
Credit Check
Why Join Us?

This is an opportunity to join a growing business where you can make a genuine impact on operational performance, customer satisfaction, and team development. If you're an experienced warehouse professional ready to step into a leadership role, we'd love to hear from you.

Apply today to take the next step in your warehouse and logistics career.

Job Type: Permanent

Pay: Up to £26,134.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Ability to commute/relocate:

Poole BH16 5HT: reliably commute or plan to relocate before starting work (required)
Experience:

Warehouse: 2 years (required)
Supervising: 2 years (required)
stock control: 1 year (preferred)
Work Location: In person