Monitor the health of automated adapters, vertical lifts, and robotic vehicles to identify potential issues before they become major problems.
Collaborate with cross-functional teams to troubleshoot advanced system and operational issues, using your technical expertise to resolve complex problems.
Communicate technical concepts clearly and concisely to site teams and customers, ensuring that everyone is informed and aligned.
Document and report issues to engineering teams, working closely with them to develop solutions that meet the needs of our customers.
Provide training and support to operators on our automated systems, including automated adapters, vertical lifts, robotic vehicles, warehouse management systems, and other IT applications.