Verified Job
Healthcare
Walk in drive on 21st Jan 2025 for Healthcare Customer Service Representative – English Voice
Healthcare
#820480
Remote / WFH
TTEC India Customer Solutions Private Limited
Job Description
Walk in drive on 21st Jan 2025 for Healthcare Customer Service Representative – English Voice
Drive location:
4th Floor, Unit No 403 & 404, NESCO IT Park, Western Express Hwy, NESCO, Goregaon, Mumbai, Maharashtra 400063
Drive Time: 10:30am – 6pm
Job Title Healthcare Customer Service Representative – English Voice
Location Goregaon E - Mumbai
Experience 6 month customer service experience
Skills Healthcare Customer Service Representative
Job Description
• Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Seasonal Customer Service Representative working hybrid in Lipa, you'll be a part of bringing humanity to business. #experienceTTEC
• Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
• Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You mayvisit TTEC Lipa office at Level 2 of Robinsons Place Lipa, Mataas na Lupa.
• What You'll be Doing
• Do you have a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers experience being just average or an exceptional one.
• During a Typical Day, You'll
• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
• Completed senior high school or 2nd year in college
• With 6 months BPO experience for high school graduates (Old curriculum)
• Recognize, apply and explain your product or service knowledge
• Computer experience
What You Can Expect
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesAbout TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Drive location:
4th Floor, Unit No 403 & 404, NESCO IT Park, Western Express Hwy, NESCO, Goregaon, Mumbai, Maharashtra 400063
Drive Time: 10:30am – 6pm
Job Title Healthcare Customer Service Representative – English Voice
Location Goregaon E - Mumbai
Experience 6 month customer service experience
Skills Healthcare Customer Service Representative
Job Description
• Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Seasonal Customer Service Representative working hybrid in Lipa, you'll be a part of bringing humanity to business. #experienceTTEC
• Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
• Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You mayvisit TTEC Lipa office at Level 2 of Robinsons Place Lipa, Mataas na Lupa.
• What You'll be Doing
• Do you have a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers experience being just average or an exceptional one.
• During a Typical Day, You'll
• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
• Completed senior high school or 2nd year in college
• With 6 months BPO experience for high school graduates (Old curriculum)
• Recognize, apply and explain your product or service knowledge
• Computer experience
What You Can Expect
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesAbout TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
