W Hotel Sales Executive
Job Description
Job Number26075440
Job CategorySales & Marketing
Location201 Park Ave S, New York, New York, United States, 10003
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $49.04 - $61.54 Per Hour
Bonus Eligible: Y
JOB SUMMARY
Drives revenue from local accounts by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Partners with account leaders to pull through business from customer accounts deployed outside the local market (US Account Sales and GSO) Partners with the Sales Office to book group events within the group booking parameters. Provides property support by coordinating and executing site inspections/visits for off-property sales managers. Verifies that the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience, Group, BT and Project Team.
CANDIDATE PROFILE
Education and Experience
Required:
High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
Preferred:
BT Sales Experience
Group sales experience.
4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.
CORE WORK ACTIVITIES
Managing Sales Activities
Partners with US Account Sales and GSO in “pull through” of BT and Project Teams from deployed accounts to drive results at represented hotel(s).
Partners with the Sales Office to book group events within the group booking parameters.
Pulls through business and achieves revenue goals for all opportunities booked through the Sales Office.
Partners with Account Sales to identify new group/catering business and achieve personal and property revenue goals.
Works with Area Sales Leader (ASL) in identifying the top accounts of each stakeholder hotel, determine deployment structure, identify account manager, and coordinate efforts to pull-through business from the accounts for the stakeholder hotels (BT, Project Teams, Group).
Drives revenue from local accounts by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.
Up-sells products and services, with the ability to bring the sale to closure.
Engages in proactive selling of all of facilities (e.g., Spa, Golf, Restaurants) to all of BT, Project, leisure guests as well as group planners.
Assists with selling, implementation and follow-through of BT, Project Team and group sales promotions .
Coordinates and plans all Familiarization Tours (FAM) and in-market customer events.
Provides accurate, complete and effective turnover to Event Management and other Sales Channels.
Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
