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Verified Job Customer Support / TeleCaller

Voice Process ExecutiveEnglish Call Center

Surat, Gujarat
Customer Support / TeleCaller
#195124
Remote / WFH

Job Description

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Required Candidate profile

Keep records of all conversations in call center database in a comprehensible way
Frequently attend seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative
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