Verified Job
Customer Support / TeleCaller
Visa Verification Voice Process
Customer Support / TeleCaller
#354171
Remote / WFH
Job Description
12 hours ago
Full–time
Job DescriptionVisa Verification is an customer service wherein the Employees are responsible to handle the Inbound and Outbound calls of the customers.
Solve their doubts and provide solution to their queries. This is a blended process. Employee has to respond to customer inquiries via email & telephone and ensure customer satisfaction.
Job Description:
A.
Roles & Responsibilities
Executives are responsible for following these procedures:
Handle Inbound and Outbound calls.
Handle Email transactions.
Schedule appointment of Applicants for Documentation and biometrics.
Check the status of the applied VISA.Renew the Visa of the applicants staying Abroad.
Handle the queries and complaints regarding VISA.Collection and dispatch status of Passports.
B. Other Activities Provide quick and effective resolution to customer's query.
Display empathy and concern towards applicantsCreate WOW experience.
Eligibility:
Good Communication and Writing skills.
Multitasking ability.
Hands on experience on working with Microsoft Office applications Word, Excel, Access and PowerPoint.
Should be able to work on multiple applications simultaneously.
Be fluent and clear in speech.
Soft Skills:
(Language)
English
Qualification:
Graduates and Undergraduates
Working Days: 5 days (Saturday, Sunday off)
Shift Time:
8:00am to 5:00pm
Job Types:
Full-time, Fresher
Salary: 14,.00 - 18,.
00 per month in hand
Benefits:
Provident Fund
Schedule:
Day shift
Monday to FridaySupplemental pay types:
Performance bonusYearly bonusIf interested get in contact with Suchita Chalke, HR Executive via Mail or contact me on
Full–time
Job DescriptionVisa Verification is an customer service wherein the Employees are responsible to handle the Inbound and Outbound calls of the customers.
Solve their doubts and provide solution to their queries. This is a blended process. Employee has to respond to customer inquiries via email & telephone and ensure customer satisfaction.
Job Description:
A.
Roles & Responsibilities
Executives are responsible for following these procedures:
Handle Inbound and Outbound calls.
Handle Email transactions.
Schedule appointment of Applicants for Documentation and biometrics.
Check the status of the applied VISA.Renew the Visa of the applicants staying Abroad.
Handle the queries and complaints regarding VISA.Collection and dispatch status of Passports.
B. Other Activities Provide quick and effective resolution to customer's query.
Display empathy and concern towards applicantsCreate WOW experience.
Eligibility:
Good Communication and Writing skills.
Multitasking ability.
Hands on experience on working with Microsoft Office applications Word, Excel, Access and PowerPoint.
Should be able to work on multiple applications simultaneously.
Be fluent and clear in speech.
Soft Skills:
(Language)
English
Qualification:
Graduates and Undergraduates
Working Days: 5 days (Saturday, Sunday off)
Shift Time:
8:00am to 5:00pm
Job Types:
Full-time, Fresher
Salary: 14,.00 - 18,.
00 per month in hand
Benefits:
Provident Fund
Schedule:
Day shift
Monday to FridaySupplemental pay types:
Performance bonusYearly bonusIf interested get in contact with Suchita Chalke, HR Executive via Mail or contact me on
