We're looking for a Virtual Customer Success Agent (flexible hours) to support our growing remote operations. Day-to-day responsibilities include logging tickets and following up until resolved; guiding customers through product setup; answering inbound customer inquiries via phone, email, and live chat. Ideal candidates have ability to multitask across chat and email queues and typing speed of 40+ WPM and are comfortable working no prior experience required. Training is provided and the role is fully work-from-home.