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Virtual Care Officer

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Customer Care

1 month

India

Rajasthan

Jaipur Get directions →

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ID: 311893

Published 1 month ago by Skywings Advisors Private Limited

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In Customer Care category

Jaipur, Rajasthan, India

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Job Description:

- Handling Of Outbound Calls Of Customers Regarding Card Control

- Clarifications Queries On Transactions Declined Due To Card Control Not Enabled

- Renewal And Upgrade Customers For Welcome Call/Feature Enforcement

- Responding To Customers With The Resolution Within The Defined TATs

- Answering Customer Calls Within The Specified Call Answer Time

- Attempting To Delight The Customer By Striking A Relationship And Fulfilling Needs

- Call Back To Customers In Case Of Any Unresolved Queries Etc.

- Appropriately Escalating Cases To The Supervisor. Read more

Published on 2025/09/10. Modified on 2025/09/10.

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Skywings Advisors Private Limited

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Virtual Care Officer

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