At Tort Intake Professionals, your work is more than a job—it’s a mission rooted in justice and compassion. You’ll help people through some of the most difficult moments of their lives, ensuring their stories are heard with accuracy, empathy, and respect. Every case is a chance to restore dignity—and your role makes that possible.
About the Role
The Victim Support Manager is a senior, trauma-informed leadership role responsible for overseeing the Victim Support Specialist (VSS) team, which conducts sensitive outreach and secondary interviews with adult victims, personal representatives, and parents or legal guardians of minor victims involved in mass tort litigation.
This role blends social-work-informed advocacy with structured operational leadership. The Manager ensures that every client interaction is compassionate, ethical, compliant, and professionally documented—while also driving team performance, sustainability, and quality in a high-volume legal services environment