Venue Manager
Job Description
Frankie & George is searching for a passionate, experienced Venue Manager to lead our team!
If you're a strong leader who values team culture and thrives on creating great guest experiences, this role is for you.
About the Role:
As Venue Manager, you’ll oversee day-to-day operations, uphold high service standards, and inspire a team culture valuing quality, consistency, and mutual respect. You’ll play a key role in training, development, and improving workplace systems for greater efficiency and smoother service.
What We’re Looking For:
✅ Proven experience in a venue or cafe management role
✅ A genuine passion for team culture and people leadership
✅ Confident enforcing and following established policies and procedures
✅ Strong organisational and communication skills
✅ A drive to constantly improve systems, quality, and operational efficiency
✅ Specialty coffee knowledge and experience (highly regarded)
What You’ll Be Responsible For:
Leading and developing a high-performing FOH team
Managing service standards and daily operations
COGs management and maintaining budgets
Upholding company procedures and ensuring compliance across the team
Supporting training, onboarding, and ongoing staff development
Driving team morale, positive communication, and a high-energy vibe
Contributing to sales performance and customer satisfaction
Why Join Frankie & George?
Work in a fast paced, quality-focused venue
Ongoing development and support
An exciting opportunity to shape a growing business
Job Type: Full-time
Pay: $75,000.00 – $90,000.00 per year
Benefits:
Employee discount
Free drinks
Experience:
Venue Management: 2 years (Preferred)
Barista: 1 year (Preferred)
Work Authorisation:
Australia (Preferred)
Work Location: In person
