Verified Job
Delivery
Venue Manager @ BOUNCE Belconnen
Delivery
#55678
Remote / WFH
BOUNCE
Job Description
About BOUNCE
BOUNCE is more than just a workplace - it’s a movement. With 6.5 million customers, 3000+ team members & 50 venues across the globe, we’re leading the way in action-adventure entertainment, creating epic experiences that inspire movement, self-expression & human connection.
Our adrenaline playgrounds bring people together through trampolines, adventure challenges & freestyle fun, welcoming everyone from pre-schoolers to ***** athletes. But the real magic? Our team.
At BOUNCE, our people bring the experience to life. With world-class customer satisfaction (NPS) & a reputation for unforgettable moments, we’re expanding our impact & creating career-defining opportunities for those who thrive in a fast-paced, high-performance culture.
We believe in progression, connection & impact, whether it’s inspiring customers to learn new skills, creating spaces for self-expression, or fostering a workplace where our team can grow, develop & make a difference. Our values - Unity, Accountability, Passion & Keeping it Fresh - guide everything we do, from how we run our business to how we show up for each other.
If you're looking for a place where culture fuels performance, progression is real & every day is packed with purpose, BOUNCE is where you belong.
Why You’ll Love This Role
We are looking for a Venue Manager to lead BOUNCE Belconnen, the home of BOUNCE in the ACT. This is a unique opportunity to take ownership of a well-established venue that plays an important role in inspiring movement, self-expression and human connection for thousands of customers across Canberra and the surrounding region every year.
From ***** athletes pushing their limits on our Ninja and adventure attractions to Mini BOUNCE sessions that introduce our youngest free spirits to the joy of movement, no two days are the same. You'll lead a venue that brings together people of all ages and abilities, creating experiences that build confidence, spark progression and leave lasting memories.
This is a significant leadership role where you'll lead a team of 50+ team members, including Hosts, Team Leaders and an Assistant Venue Manager. You'll create an environment where people thrive, safety is always front of mind, and every customer experiences the magic of BOUNCE.
Reporting to the Area Manager, you'll have genuine ownership of a high-volume operation, with responsibility for driving commercial performance, developing future leaders, growing engagement across the team and delivering an exceptional customer experience.
If you're passionate about building high-performing teams, inspiring progression and bringing the love every day, we'd love to hear from you.
Flex Your Leadership and Commercial Muscle
This role gives you real experience across people, performance and operations. You will:
Own the performance of a multi-million-dollar venue
Lead, coach and inspire a large, energetic and passionate team
Develop Team Leaders and an Assistant Venue Manager into future Venue Managers
Drive sales performance and repeat visitation
Balance customer experience, safety, labour, revenue and engagement every day
Oversee a high-volume café operation alongside core venue performance
Build a culture where energy, accountability and progression go hand in hand
What You'll Be Responsible For
As Venue Manager, you will play an integral role in the ongoing success of your venue. You will manage day-to-day operations, lead your team, and drive performance across key measures, including.
BOUNCE is more than just a workplace - it’s a movement. With 6.5 million customers, 3000+ team members & 50 venues across the globe, we’re leading the way in action-adventure entertainment, creating epic experiences that inspire movement, self-expression & human connection.
Our adrenaline playgrounds bring people together through trampolines, adventure challenges & freestyle fun, welcoming everyone from pre-schoolers to ***** athletes. But the real magic? Our team.
At BOUNCE, our people bring the experience to life. With world-class customer satisfaction (NPS) & a reputation for unforgettable moments, we’re expanding our impact & creating career-defining opportunities for those who thrive in a fast-paced, high-performance culture.
We believe in progression, connection & impact, whether it’s inspiring customers to learn new skills, creating spaces for self-expression, or fostering a workplace where our team can grow, develop & make a difference. Our values - Unity, Accountability, Passion & Keeping it Fresh - guide everything we do, from how we run our business to how we show up for each other.
If you're looking for a place where culture fuels performance, progression is real & every day is packed with purpose, BOUNCE is where you belong.
Why You’ll Love This Role
We are looking for a Venue Manager to lead BOUNCE Belconnen, the home of BOUNCE in the ACT. This is a unique opportunity to take ownership of a well-established venue that plays an important role in inspiring movement, self-expression and human connection for thousands of customers across Canberra and the surrounding region every year.
From ***** athletes pushing their limits on our Ninja and adventure attractions to Mini BOUNCE sessions that introduce our youngest free spirits to the joy of movement, no two days are the same. You'll lead a venue that brings together people of all ages and abilities, creating experiences that build confidence, spark progression and leave lasting memories.
This is a significant leadership role where you'll lead a team of 50+ team members, including Hosts, Team Leaders and an Assistant Venue Manager. You'll create an environment where people thrive, safety is always front of mind, and every customer experiences the magic of BOUNCE.
Reporting to the Area Manager, you'll have genuine ownership of a high-volume operation, with responsibility for driving commercial performance, developing future leaders, growing engagement across the team and delivering an exceptional customer experience.
If you're passionate about building high-performing teams, inspiring progression and bringing the love every day, we'd love to hear from you.
Flex Your Leadership and Commercial Muscle
This role gives you real experience across people, performance and operations. You will:
Own the performance of a multi-million-dollar venue
Lead, coach and inspire a large, energetic and passionate team
Develop Team Leaders and an Assistant Venue Manager into future Venue Managers
Drive sales performance and repeat visitation
Balance customer experience, safety, labour, revenue and engagement every day
Oversee a high-volume café operation alongside core venue performance
Build a culture where energy, accountability and progression go hand in hand
What You'll Be Responsible For
As Venue Manager, you will play an integral role in the ongoing success of your venue. You will manage day-to-day operations, lead your team, and drive performance across key measures, including.
