Verified Job
Customer Support / TeleCaller
VacancyTitle: Customer Coordinator
Customer Support / TeleCaller
#50024
Remote / WFH
Pilgrim’s Europe
Job Description
Salary
Competitive
Location
Hyde
This is a {contract type}, full time vacancy that will close in a month at 23:59 BST.
My job
Customer Order Administrator
Department: Customer Service
Location: Hyde
We’re looking for a Customer Order Administrator to manage customer orders end‑to‑end, ensuring accuracy, efficiency, and excellent service across the business.
This is a fast‑paced role, acting as a key point of contact between customers, sites, and internal teams.
What You’ll Do
Manage order processing (EDI and manual) accurately and on time
Act as the main contact for customer, site and 3PL queries
Monitor and resolve order issues, delays and discrepancies
Maintain systems and ensure orders are processed right first time
Support cross‑team order management and provide reporting when required
Deliver excellent customer service and stakeholder communication
What You’ll Bring
Strong customer service and communication skills
High attention to detail and accuracy
Good Excel and IT skills (SAP/ERP desirable)
Ability to multitask and work under pressure
Organised, proactive and team‑focused mindset
The company
Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets.
Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products.
Across Pilgrim’s Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters and Pilgrim’s Shared Services businesses.
What we'll bring to the table
Competitive Salary
Competitive Holiday Entitlement
Pension Contribution
Family Friendly Policies
Learning and Development Opportunities
Life Assurance
People matter
Our values
Determination
Simplicity
Availability
Humility
Discipline
Sincerity
Ownership
Competitive
Location
Hyde
This is a {contract type}, full time vacancy that will close in a month at 23:59 BST.
My job
Customer Order Administrator
Department: Customer Service
Location: Hyde
We’re looking for a Customer Order Administrator to manage customer orders end‑to‑end, ensuring accuracy, efficiency, and excellent service across the business.
This is a fast‑paced role, acting as a key point of contact between customers, sites, and internal teams.
What You’ll Do
Manage order processing (EDI and manual) accurately and on time
Act as the main contact for customer, site and 3PL queries
Monitor and resolve order issues, delays and discrepancies
Maintain systems and ensure orders are processed right first time
Support cross‑team order management and provide reporting when required
Deliver excellent customer service and stakeholder communication
What You’ll Bring
Strong customer service and communication skills
High attention to detail and accuracy
Good Excel and IT skills (SAP/ERP desirable)
Ability to multitask and work under pressure
Organised, proactive and team‑focused mindset
The company
Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets.
Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products.
Across Pilgrim’s Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters and Pilgrim’s Shared Services businesses.
What we'll bring to the table
Competitive Salary
Competitive Holiday Entitlement
Pension Contribution
Family Friendly Policies
Learning and Development Opportunities
Life Assurance
People matter
Our values
Determination
Simplicity
Availability
Humility
Discipline
Sincerity
Ownership
