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Verified Job Customer Support / TeleCaller

UZ+21 InsuranceGWDigitalSenior1

Kolkata, West Bengal
Customer Support / TeleCaller
#197885
Remote / WFH

Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job purpose: (part of description)

Technical Lead in the IT Consulting Services team to work on various Guidewire implementation projects with Portal and EDGE implementation for our customers across the globe.

Your client responsibilities: (part of description)

Need to work as a team leader (technical leader) to contribute in various technical streams of Guidewire implementation project.
Interface and communicate with the onsite coordinators
Planning and monitoring of the project deliverables from the team.
Mentor the project team in executing the identified projects
Regular status reporting to the Manager and onsite coordinators
Interface with the customer representatives as and when needed
Willing to travel to the customers locations on need basis
Should be able to handle demanding clients and handle the deliveries

Your people responsibilities :(part of description)- as a team leader you will:

Building a quality culture
Manage the performance management for the direct reporters, as per the organization policies
Foster teamwork and lead by example
Training and mentoring of project resources
Participating in the organization-wide people initiatives

We are looking for the candidates with the following: BE/BTech/MCA with a sound industry experience of 7 to 10 Yrs

You will need to have:(GW Portal and EDGE Competencies, AngularJS, ReactJS)

Mandatory skills:
Java 8+, JSON, REST API, ReactJS/AngularJS, Javascript, HTML.
Should have strong knowledge and experience on Tomcat and or Websphere/Weblogic
Real time knowledge and experience on enterprise system integration, Preferably from Insurance domain background.
Should have understanding and experience of software development best practices.
Excellent business communication skills.
Excellent leadership skills.
Experience in Guidewire Portals.
Experience in Insurance domain, preferably in Property & Casualty.

Experience preferred: REST API, ReactJS/AngularJS, Core java, Gosu & Insurance sector domain experience.

Good to Have: Git repository, Guidewire Certified is an added advantage, Template Design Pattern.

Preferred Skills:

- Experience in GuideWire, Policy Center Configuration/ Integration/Conversion
- Experience in Insurance domain, preferably in Property & Casualty.
- Prior Client facing experience

EY Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today
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