User Support Technician- job post E-net Solutions

Full job description
Overview
Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Job Location :- Surrey,BC and Vancouver Island
Experience
Experience an asset

Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
JavaOS
Networking software
Networking security
Internet
Servers
Presentation software
Programming software
Business diagram software
Database software
Programming languages
Software development
C#
C++
Data analysis software
MS Windows
Oracle
SQL
Visual Basic
Additional information
Transportation/travel information
Vehicle supplied by employer
Willing to travel
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Manual dexterity
Attention to detail
Ability to distinguish between colours