User Experience Lead - Government Services

Job description
Transforming Government Digital Services
Searchability NSD is a leading consultancy dedicated to transforming government digital services through innovative research and design. We believe that user-centred solutions are key to delivering effective and efficient services that meet the needs of citizens.

Role Overview
We are seeking a highly skilled User Researcher to join our team and contribute to our mission of delivering transformative solutions for government projects. As a User Researcher, you will play a critical role in informing service design and ensuring user-centred solutions.

Responsibilities
The responsibilities of this role include:
1. Conducting qualitative and quantitative research to uncover user needs and insights
2. Collaborating with cross-functional teams to inform service design and ensure user-centred solutions
3. Developing and implementing research plans to drive informed decision-making
4. Analyzing and interpreting research data to inform service design and development

Requirements
To be successful in this role, you will need to have the following skills and qualifications:
• Demonstrated experience in user research methodologies
• Public sector or government project experience

About Us
At Searchability NSD, we are passionate about delivering transformative solutions for government projects. Our team of experts works collaboratively to create digital services that truly meet user needs. Read more