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Verified Job Customer Support / TeleCaller

Used Car Manager

Markham, Ontario
Customer Support / TeleCaller
#700083
Remote / WFH

Job Description

It's time to accelerate your career and lead a high-performing team to success! This could be your perfect opportunity!

We’re seeking an experienced Used Car Manager for an exciting leadership role.

This role is vital and would be responsible for leading, coaching and motivating a team and working directly with employees and customers to provide an amazing experience.

What You’ll Be Doing:

Build and coach your team towards achievement of expectations, objectives and goals.
Coach, mentor and train Sales Reps to assist customers, answer questions, structure deals and/or payments.
Follow the sales process. Solicit feedback from customers.
Creates a customer focused environment and continuously strives to improve the customer experience.
Ensures proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
Establishes and maintains standards for the delivery of vehicles to customers.
Manage and control the dealerships total inventory investment. Follow vehicles through reconditioning, merchandising, and marketing process.
Responsible for inventory wholesaling, vehicle acquisitions, inventory photos and descriptions, and trade appraisals of vehicles.
Other duties as required.
Skills & Qualifications:

Progressive experience in vehicle retail sales.
Experience in a supervisory role is an asset.
Valid Ontario Driver's License and a Clean Driver's Abstract.
OMVIC Certification.
Excellent interpersonal, communication (verbal & written English) and customer service skills.
Knowledgeable in a sales environment and management of a sales system funnel process
Detail-oriented with a strong understanding of compliance and regulatory requirements.
If you are passionate about pre-owned vehicles, and delivering outstanding solutions in an automotive environment, apply now and drive your future forward!

We thank all applicants for their interest– please note due to the volume of applicants, only those selected for an interview will be contacted.
Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

Job Types: Full-time, Permanent

Pay: $110,000.00-$160,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care
Work Location: In person

 
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