Verified Job
Jobs
US Voice Process Tech Support US Shift
Jobs
#231882
Full Time
Job Description
Requirement:
• Previous experience should be in Technical Support for International Clients.
• Should be customer-centric and expert in troubleshooting & diagnostic skills.
• Must have excellent written and verbal communication skills.
• Willing to work in US shift (7:00 pm to 4:00 am IST)
• Knowledge of product installation and implementation is a plus.
Job Description:
• Respond to customers in tickets when related to application issues, scheduling, website edits, follow-ups, etc.
• Provide technical support for SAAS-based products.
• Follow-up with health care professionals.
• Coordinate with US-based team.
• Previous experience should be in Technical Support for International Clients.
• Should be customer-centric and expert in troubleshooting & diagnostic skills.
• Must have excellent written and verbal communication skills.
• Willing to work in US shift (7:00 pm to 4:00 am IST)
• Knowledge of product installation and implementation is a plus.
Job Description:
• Respond to customers in tickets when related to application issues, scheduling, website edits, follow-ups, etc.
• Provide technical support for SAAS-based products.
• Follow-up with health care professionals.
• Coordinate with US-based team.
