Verified Job
Customer Support / TeleCaller
US Client Support Executive
Customer Support / TeleCaller
#340133
Remote / WFH
Job Description
Apply on LinkedIn
US Client Support Executive
Cocentrus
Vadodara, Gujarat
Apply on LinkedIn
22 hours ago
Full–time
Hiring for US Client Support Executive Profile for Vadodara location. Please find the Job responsibility as below :-
Job Profile : US Client Support Executive
Experience : 3+Years
Salary Budget : Up to 8.00 LPA
Location : Vadodara
Working Hours : 6:30 pm to 4:00 pm
Working Working : Monday to Friday
Key Roles And Responsibilities:-
• Work directly with clients to effectively manage their needs and preferences
• Communicate via telephone and email to address customer issues
• Obtain and process all client information and transactions
• Answer client questions or concerns in a timely, informative, and professional manner
• Calmly handle customer complaints and work to find solutions
• Seek assistance and report major problems to upper management
• Create new accounts and maintain client portfolios
• Compile and update necessary documents, contracts, etc.
• Ensure compliance with necessary specifications and regulations.
• Prospect for new clients and coordinate initial meetings
• Develop and foster growth within existing clientele
• Frequently check-in with clients to confirm their satisfaction of services provided
• Inform clients of any new available services or updates to existing ones
• Work with and report progress to Data Processing Manager
• Perform basic administrative and clerical duties as necessary
• Assist with and contribute to marketing and advertising initiatives
• Exhibit expert knowledge regarding the products and services offered
• Work according to set standards and operating procedures
• 3+years of experience as a client services associate is preferred
• Highly computer literate and proficient in Microsoft Office
• Strong organizational skills highly detail-oriented excellent communication skills both oral and written
• Comfortable working independently exceptional customer service skills thrives in a fast paced environment adept problem solver deadline driven
Please Note:- Share your updated CV on my mail Id:- itresumes.jbi@gmail.com
Thanks
Anjali (HR Team Cocentrus)
8+20576812
This job is provided by Shine.com
US Client Support Executive
Cocentrus
Vadodara, Gujarat
Apply on LinkedIn
22 hours ago
Full–time
Hiring for US Client Support Executive Profile for Vadodara location. Please find the Job responsibility as below :-
Job Profile : US Client Support Executive
Experience : 3+Years
Salary Budget : Up to 8.00 LPA
Location : Vadodara
Working Hours : 6:30 pm to 4:00 pm
Working Working : Monday to Friday
Key Roles And Responsibilities:-
• Work directly with clients to effectively manage their needs and preferences
• Communicate via telephone and email to address customer issues
• Obtain and process all client information and transactions
• Answer client questions or concerns in a timely, informative, and professional manner
• Calmly handle customer complaints and work to find solutions
• Seek assistance and report major problems to upper management
• Create new accounts and maintain client portfolios
• Compile and update necessary documents, contracts, etc.
• Ensure compliance with necessary specifications and regulations.
• Prospect for new clients and coordinate initial meetings
• Develop and foster growth within existing clientele
• Frequently check-in with clients to confirm their satisfaction of services provided
• Inform clients of any new available services or updates to existing ones
• Work with and report progress to Data Processing Manager
• Perform basic administrative and clerical duties as necessary
• Assist with and contribute to marketing and advertising initiatives
• Exhibit expert knowledge regarding the products and services offered
• Work according to set standards and operating procedures
• 3+years of experience as a client services associate is preferred
• Highly computer literate and proficient in Microsoft Office
• Strong organizational skills highly detail-oriented excellent communication skills both oral and written
• Comfortable working independently exceptional customer service skills thrives in a fast paced environment adept problem solver deadline driven
Please Note:- Share your updated CV on my mail Id:- itresumes.jbi@gmail.com
Thanks
Anjali (HR Team Cocentrus)
8+20576812
This job is provided by Shine.com
