Urgent Require For Home Sales Lead Role

Job Description

1.Achieving targeted sales revenues for FTTH business at JC

2.Achieving fixed line EBIDTA as planned

3.Maintaining Customer Satisfaction Index above benchmark in the JC

4.Adhering to Service Delivery & Assurance KPIs for all FTTH in the JC

5.Ensuring Zero complaints from customers on behavioral conduct and workmanship at customer homes in JC

6.Quality Audit and Inspection of customer connections

7.Maintaining relationships with local authorities and handling any unforeseen situations and escalations

8.Ensure material availability, issuance and safekeeping at all times by coordinating with respective stakeholders

+.Promote the JIO Fiber brand through local marketing & promotions as per the guidelines

10.Ensure Surveys are done as per plan to achieve flawless network design in line with business targets

11.Conduct periodic audits/ reviews by visits to customer premises and provide quick resolutions to issues and escalation

12.Facilitate RoW permissions by preparing area/location maps and follow up regularly with the designated team

13.Timely submission of the Business dashboards

14.Forecastand ensure right talent in right time proactively in line with business requirement.

Location- Bhandup (Mumbai)

Job Classification
Industry: Telecom / ISP
Functional Area: Sales & Business Development,
Role Category: Retail & B2C Sales
Role: Retail & B2C Sales
Employement Type: Full time

Education
Under Graduation: Any Graduate
Post Graduation: Any Postgraduate