Position: Front Desk
Experience: 1 year+ (Preferred)
Qualification: Bachelor’s Degree (Preferred)
Location: Gaurav Path Road, Pal Gam, Surat, Gujarat 394510, India
Comapny: Education Industry
Time: 9:30 to 6:30 (Mon-Sat)
Key Responsibilities:
• Communicate effectively with parents and handle queries
• Counsel parents and explain courses clearly
• Send individual WhatsApp updates for fee submissions & reminders
• Circulate timings, workshop info, and announcements via WhatsApp groups
• Ensure smooth fee collection and maintain accurate records
• Cross-sell courses by identifying a child’s interest and potential
• Handle walk-ins, enquiries, and lead follow-ups
• Coordinate with internal teams for batches and schedules
Required Skills:
• Strong English communication (verbal + written)
• Parent counselling & people-handling skills
• Confident follow-ups (no awkward energy)
• Basic Excel / Google Sheets
• Comfortable with WhatsApp Business
• Organised, presentable, and emotionally smart