Unit Manager Credit OperationsJR000+7386

Job Reference
• JR000+7386

Job Summary
• Unit Manager - Credit Operations

Job Purpose

“This position is open with Bajaj Finance ltd.” To ensure Reconciliations of All Collections, Disbursements, Fixed Deposit, Excess Refund Analysis related to customers are done in a timely and efficient manner by driving process and improvements and innovations.

Job Duties & Key Responsibilities
• Duties and Responsibilities - PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) 1. Planning  Understanding various Bank Accounts open to facilitates Business Teams. Based on this create the SOP for Bank Accounts Reconciliations (Collection Payments Fixed Deposit Excess Amount) and align the same as per requirement of Finance team for finalization of Books and Statutory reporting  Plan out specific tasks & initiatives that the team needs to work on. Cascade the tasks and initiatives to the team. 2. Bank reconciliations Cash management Fixed Deposit BFSL & Excess refund management  Track bank reconciliations to ensure that money is collected for all registered mandates on a monthly basis as per cycle dates.  Track and guide the team on reconciliation of cash that gets collected at various branches for rejected EMIs. Also track and ensure reconciliation of all digital modes of payment.  Fixed Deposit Collection and Payment (Maturity & Interest) reconciliations ensuring Amount collected/payment done towards FD with correct amount any deviations are highlighted to stake holders.  Ensure that any excess money collected from the customer is properly categorized is returned to the customer on time with appropriate documentation.  BFSL collection and payment ensuring Amount collected/payment done towards BFSL transactions is accounted and reconciled as per timelines any deviations are highlighted to stake holders 3. Projects & innovations  Drive the team to move to Automation platform from manual activities to System driven process by planning and execution of all ideas for innovation in cost cutting and driving efficiency across the unit.  Guide the team on prioritization of ideas and creating execution plans. Conduct reviews to track status and resolve roadblocks.  Ensure accurate cost management for the entire unit. 4. Team Management and Coaching  Participate in selection process to identify the right talent for positions within the team  Determine individual training needs and development plans to build expertise and enhance skills in the team  Set objectives conduct reviews and close appraisal processes for the team as per timelines 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job)  Many of the activities are time bound and it becomes difficult to manage due to the number of external factors and dependencies.  There are sometimes escalations to/ from RBI and the banking ombudsman and these have to be treated with high criticality.  There is a significant amount of workload for the team especially during from last week of every month till subsequent month first week till submission of BRS. It gets challenging to keep the team motivated during these periods.

Required Qualifications And Experience
• SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a) Qualifications  Minimum Qualification: MBA (Finance) or Post Graduation (Commerce) b) Work Experience  Minimum 4+ years of experience  Prior experience in core banking with exposure to both the assets and liabilities sides