Travel & Hospitality Customer Support Executive

Key Responsibilities
• Handle customer queries through Voice, Chat, and Email.
• Assist customers with hotel bookings, flight reservations, and travel-related services.
• Deliver prompt and accurate resolutions while ensuring a high level of customer satisfaction.
• Maintain professional communication and adhere to quality and compliance standards.
Experience
• Minimum 6 months of experience in an International Voice or Blended Process.
• Experience in the Travel & Hospitality BPO Industry is mandatory.
• Candidates must have hands-on experience in Hotel Bookings, Flight Bookings, Travel Reservations, or Travel Customer Support.
• Experience with Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo will be an added advantage.
Mandatory Eligibility
• Excellent verbal and written English communication skills.
• Undergraduate or Graduate.
• Willingness to work rotational shifts in a Work From Office environment.
Important Note
• Candidates with only E-commerce process experience will not be considered.
• Only applicants meeting the mandatory eligibility criteria will be shortlisted.

Interested candidates may share their updated resume or connect via LinkedIn for further details.