We are looking for an enthusiastic and customer-focused Travel Consultant to join our team. In this role, you will be responsible for designing customized travel packages, converting leads into bookings, and handling customer queries over phone and email.
Key Responsibilities:
Understand customer preferences and create customized domestic/international travel packages accordingly
Respond to incoming queries via calls, emails, and walk-ins
Explain travel itineraries, pricing, and package inclusions clearly to potential clients
Maintain accurate records of bookings and client communications
Follow up on leads and assist in converting them to confirmed sales
Coordinate with vendors and service providers (hotels, transport, etc.)
Ensure a high level of customer satisfaction before, during, and after the trip
Stay updated with travel trends, destinations, and pricing
Requirements:
Requirements:
0–2 years of experience in travel sales or customer service (Freshers with good communication skills are welcome)
Excellent verbal and written communication skills
Strong customer service orientation and a positive attitude
Basic knowledge of popular travel destinations and packages is a plus
Proficiency in MS Office and basic computer usage
Ability to multitask and handle queries efficiently
What We Offer:
Friendly and supportive team environment
Incentives based on performance and sales
Opportunities for career growth in the travel industry