Verified Job
Driver
Transportation Coordinator
Driver
#41277
Remote / WFH
HopeBridge Recovery PA
Job Description
Job Description: Transportation Coordinator
Department: Clinical Support / Housing Services
Reports To: Program Director or Housing Manager
FLSA Status: Exempt / Non-Exempt (as applicable)
Approved By: Matthew McKown, RDO
Effective Date: 1/20/2026
Position Summary
The Transportation Coordinator is responsible for coordinating, scheduling, and overseeing transportation services for clients residing in HopeBridge Recovery’s supportive housing and participating in substance use disorder treatment programs. This role ensures clients have safe, reliable, and timely transportation to treatment services, medical appointments, employment, court obligations, and other approved recovery-related activities. The Transportation Coordinator plays a vital role in supporting treatment engagement, accountability, and continuity of care.
Essential Duties and Responsibilities
Transportation Coordination & Scheduling
Coordinate and schedule transportation for clients to treatment services, medical appointments, employment, court appearances, and approved recovery-related activities.• Develop and maintain daily and weekly transportation schedules in coordination with clinical and housing staff.• Ensure transportation services align with clients’ treatment plans, housing requirements, and program expectations.
Client Support & Accountability
Communicate transportation expectations, pick-up times, and behavioral standards to clients.• Monitor client attendance and report missed rides, late arrivals, or non-compliance to appropriate staff.• Support a recovery-oriented and respectful transportation environment consistent with agency policies.
Driver & Vehicle Oversight
Coordinate with drivers, staff, or contracted transportation providers to ensure coverage and efficiency.• Ensure vehicles are operated safely and in accordance with agency policies.• Monitor vehicle usage, mileage logs, and fuel usage as required.
Safety & Compliance
Ensure transportation operations comply with agency policies, insurance requirements, and applicable federal, state, and local regulations.• Report and document accidents, incidents, or safety concerns according to agency procedures.• Maintain confidentiality and comply with HIPAA and 42 CFR Part 2 during all transportation-related activities.
Documentation & Recordkeeping
Maintain accurate transportation logs, schedules, attendance records, and incident reports.• Track transportation-related data to support reporting, auditing, and program evaluation needs.
Communication & Collaboration
Serve as a liaison between clients, housing staff, clinical teams, and transportation providers.• Communicate schedule changes, delays, or service issues promptly to staff and clients.• Participate in team meetings as needed to support coordinated care and housing operations.
Additional Duties
Perform other tasks, responsibilities, and job duties as assigned based on program needs, regulatory requirements, or organizational priorities.
Qualifications
Education
High school diploma or GED required.• Additional coursework or training in human services, logistics, or transportation coordination preferred.
Experience
Minimum of one (1) to two (2) years of experience in transportation coordination, logistics, housing services, or human services preferred.• Experience working with individuals in recovery or in behavioral health settings strongly preferred.
Knowledge, Skills, and Abilities
Performance is evaluated annually by the Program Director or Housing Manager based on transportation reliability, scheduling efficiency, documentation accuracy, safety compliance, communication effectiveness, and adherence to HopeBridgeRecovery’s policies and recovery-oriented principles.
Employee Acknowledgment
I acknowledge that I have received, read, and understand this job description. I understand that this job description is not intended to be an exhaustive list of duties and that additional tasks may be assigned as necessary to meet organizational needs.
Employee Name (Print): ______________________________
Employee Signature: ________________________________
Date: ______________
Pay: $20.00 - $21.00 per hour
Benefits:
Paid time off
Experience:
Transportation: 1 year (Preferred)
License/Certification:
Drivers License (Preferred)
Ability to Commute:
Doylestown, PA 18901 (Preferred)
Work Location: In person
Department: Clinical Support / Housing Services
Reports To: Program Director or Housing Manager
FLSA Status: Exempt / Non-Exempt (as applicable)
Approved By: Matthew McKown, RDO
Effective Date: 1/20/2026
Position Summary
The Transportation Coordinator is responsible for coordinating, scheduling, and overseeing transportation services for clients residing in HopeBridge Recovery’s supportive housing and participating in substance use disorder treatment programs. This role ensures clients have safe, reliable, and timely transportation to treatment services, medical appointments, employment, court obligations, and other approved recovery-related activities. The Transportation Coordinator plays a vital role in supporting treatment engagement, accountability, and continuity of care.
Essential Duties and Responsibilities
Transportation Coordination & Scheduling
Coordinate and schedule transportation for clients to treatment services, medical appointments, employment, court appearances, and approved recovery-related activities.• Develop and maintain daily and weekly transportation schedules in coordination with clinical and housing staff.• Ensure transportation services align with clients’ treatment plans, housing requirements, and program expectations.
Client Support & Accountability
Communicate transportation expectations, pick-up times, and behavioral standards to clients.• Monitor client attendance and report missed rides, late arrivals, or non-compliance to appropriate staff.• Support a recovery-oriented and respectful transportation environment consistent with agency policies.
Driver & Vehicle Oversight
Coordinate with drivers, staff, or contracted transportation providers to ensure coverage and efficiency.• Ensure vehicles are operated safely and in accordance with agency policies.• Monitor vehicle usage, mileage logs, and fuel usage as required.
Safety & Compliance
Ensure transportation operations comply with agency policies, insurance requirements, and applicable federal, state, and local regulations.• Report and document accidents, incidents, or safety concerns according to agency procedures.• Maintain confidentiality and comply with HIPAA and 42 CFR Part 2 during all transportation-related activities.
Documentation & Recordkeeping
Maintain accurate transportation logs, schedules, attendance records, and incident reports.• Track transportation-related data to support reporting, auditing, and program evaluation needs.
Communication & Collaboration
Serve as a liaison between clients, housing staff, clinical teams, and transportation providers.• Communicate schedule changes, delays, or service issues promptly to staff and clients.• Participate in team meetings as needed to support coordinated care and housing operations.
Additional Duties
Perform other tasks, responsibilities, and job duties as assigned based on program needs, regulatory requirements, or organizational priorities.
Qualifications
Education
High school diploma or GED required.• Additional coursework or training in human services, logistics, or transportation coordination preferred.
Experience
Minimum of one (1) to two (2) years of experience in transportation coordination, logistics, housing services, or human services preferred.• Experience working with individuals in recovery or in behavioral health settings strongly preferred.
Knowledge, Skills, and Abilities
Performance is evaluated annually by the Program Director or Housing Manager based on transportation reliability, scheduling efficiency, documentation accuracy, safety compliance, communication effectiveness, and adherence to HopeBridgeRecovery’s policies and recovery-oriented principles.
Employee Acknowledgment
I acknowledge that I have received, read, and understand this job description. I understand that this job description is not intended to be an exhaustive list of duties and that additional tasks may be assigned as necessary to meet organizational needs.
Employee Name (Print): ______________________________
Employee Signature: ________________________________
Date: ______________
Pay: $20.00 - $21.00 per hour
Benefits:
Paid time off
Experience:
Transportation: 1 year (Preferred)
License/Certification:
Drivers License (Preferred)
Ability to Commute:
Doylestown, PA 18901 (Preferred)
Work Location: In person
