Transport Network Support Manager North

Job description
Are you currently working in a transport environment but feel like you’ve hit a stop sign? Are you looking for a career ‘move’, where you’ll constantly be challenged to grow and develop your skills? Are you ready to take the highway to your next challenge? Transport yourself to GXO and find out more about how we do logistics differently!

GXO are currently seeking a talented and driven individual for the role of NetworkSupport Manager to cover our northern region. You’ll offer operational and management support to your nominated regions, enabling us to deliver a dedicated service to our customer.

This is a full-time, 6-month fixed term contract position. You will be working as part of a flexible team covering a 10-hour shift between the operating hours of 07:00 and 21:00 over 4 days, Friday to Monday. Working hours will rotate depending on the team dynamics, with start times typically at 07:00 / 10:00 and 13:00 each week. Working rota’s will be agreed in advance with reasonable notice to help you plan accordingly. You will also be able to work from home on the Saturday and Sunday.

Pay, benefits and more:

You’ll be paid a salary of up to £37,500 per annum, including a weekend shift premium. The role also offers a company car allowance of £425 per calendar month. You’ll receive 26.5 days annual leave (inclusive of bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. You’ll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day:
• Work as part of the management team ensuring that existing work practises and standards of service are maintained over the course of the weekend operation, also ensuring a robust and clear handover process is delivered between weekday and weekend operational teams
• Be responsible for all aspects of people management associated with delivery crews in the specified regions, to maintain a high level of professionalism and customer service
• Daily problem-solving responsibilities to cover VOR vehicles or colleague absence at all stores across the weekend to minimise the operational impact and recover as many of the scheduled deliveries as possible
• Working with stores, support teams and business partners to resolve all daily customer impacting issues and report any changes to the declared plan

What you need to succeed at GXO:
• You will have experience of working within a transport environment, ideally at a supervisory level
• You will also have experience of managing conflicting priorities in a fast-moving environment, along with planning and organising skills
• You will be a strong team player with excellent communication skills, to champion a can-do attitude
• You will be comfortable taking responsibility demonstrating commitment and leading by example

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. Read more