Customer Support / TeleCaller
TrainerBPO
Category Customer Support / TeleCaller
Job ID #284773
Job Type Remote / WFH
Job Description
A trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will regularly do so by handling routine customer interactions in voice, non-voice environment.
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