- Design and execute orientation programs for sales teams
- Conduct onboarding training sessions for new hires
- Act as a consultant to salespeople for challenges they have on the job
- Assign mentors and coaches to new sales team members
- Observe how salespeople interact with clients to identify areas of improvement
- Determine training needs both for individuals and teams
- Make recommendations on training progress, effectiveness, and improvements
- Create training modules (when needed) based on the training requirements/needs of the Sales Division
- Organize role-playing activities to simulate difficult client cases (e.g., how to overcome objections)
- Advise salespeople how to upsell products and services
- Apply various sales training techniques (e.g., gamification, case studies and group activities)
- Maintain updated records of training curriculum and material