Job description
If you are exploring Trainer jobs in Mumbai and want to work in a role where training quality directly impacts operational performance, this opportunity offers structured responsibility within a performance-driven environment. Fusion CX is hiring a Trainer for an on-site role in Mumbai, ideal for professionals seeking stable BPO jobs in Mumbai with strong exposure to training delivery, floor support, and stakeholder coordination.
Job Description:
About the Role
As a Trainer, you will be responsible for delivering end-to-end training programs for Customer Service teams. The role focuses on classroom and blended learning delivery, refresher training, training material development, and close coordination with Operations to ensure training effectiveness and floor readiness.