Tradologie System Support Executive
Job Description
• Assist staff with the installation, configuration, upgrade, and ongoing usability of desktop computers, peripheral equipment and software.
• Work with vendor support contacts to resolve technical problems with end user hardware and software.
• Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers and administrative systems.
• Entry, update and follow up in IT support request/management system.
• Administer hardware images as requested by Systems Support Manager.
• Prep equipment as instructed by Systems Support Manager.
• Provide on-going support to all users of the information and telecommunication systems.
• Responsible for supporting the integrity of the computer working environment, all computer equipment and applications, cellular and telecommunications systems.
• Provide basic training/support in accessing the network and use of various software applications.
• Aid Systems Support Manager in maintaining documentation for all information system processes.
• Responsible for ordering and maintaining any information systems related components as directed by Systems Support Manager.
• Perform End of Year backups as directed by Systems Support Manager.
• Support new computer hardware and software, and continued support of the existing hardware and software throughout the organization.
• Other duties as directed by Systems Support Manager.
• Perform all job tasks within the rules and guidelines of the Park District's safety program.
• Work as a Team Player with co-workers and in conjunction with other departments.uters, peripheral equipment and software.
• Work with vendor support contacts to resolve technical problems with end user hardware and software.
• Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers and administrative systems.
• Entry, update and follow up in IT support request/management system.
• Administer hardware images as requested by Systems Support Manager.
• Prep equipment as instructed by Systems Support Manager.
• Provide on-going support to all users of the information and telecommunication systems.
• Responsible for supporting the integrity of the computer working environment, all computer equipment and applications, cellular and telecommunications systems.
• Provide basic training/support in accessing the network and use of various software applications.
• Aid Systems Support Manager in maintaining documentation for all information system processes.
• Responsible for ordering and maintaining any information systems related components as directed by Systems Support Manager.
• Perform End of Year backups as directed by Systems Support Manager.
• Support new computer hardware and software, and continued support of the existing hardware and software throughout the organization.
• Other duties as directed by Systems Support Manager.
• Perform all job tasks within the rules and guidelines of the Park District's safety program.
• Work as a Team Player with co-workers and in conjunction with other departments. Green Boulevard Plot No. B-+/A 6th Floor, Sector 62, Noida, Uttar Pradesh 20130+
(ref:hirist.com
