Verified Job
Customer Support / TeleCaller
Third Key - Hourly - Stores
Customer Support / TeleCaller
#700132
Remote / WFH
Job Description
Who We Are
At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.
Make An Impact
Our Third Key Holders are enthusiastic product experts who are flexible and adaptable to changes in the business. Their main focus is to observe and listen to their team, recognizing and coaching them to deliver an exceptional store experience. They align their day with business needs and take action to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.
Who You Are
1-2 years of retail experience, preferably within the fashion retail industry
Passion for upholding an exceptional internal and external customer experience
Brings professionalism and a level of sophistication to the role
Team-centric leadership approach that motivates and inspires your talent
Ability to build brand loyalty
Genuinely cares to help people succeed
Outstanding written, verbal, and presentation skills
Collaborative with others, yet able to self-motivate and direct
Committed to continuous learning with the ability to adapt and flex
Able to adjust and customize according to the needs of the business
Bachelor’s degree preferred
What We Offer
Comprehensive benefits supporting health, well-being, and future planning
Paid time off and leave programs for life’s important moments
Opportunities for growth, learning, and development
Employee product discounts
At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.
We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, ****** orientation, or any other protected characteristic.
If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Job Type: Part-time
Expected hours: No more than 20 per week
Work Location: In person
At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.
Make An Impact
Our Third Key Holders are enthusiastic product experts who are flexible and adaptable to changes in the business. Their main focus is to observe and listen to their team, recognizing and coaching them to deliver an exceptional store experience. They align their day with business needs and take action to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.
Who You Are
1-2 years of retail experience, preferably within the fashion retail industry
Passion for upholding an exceptional internal and external customer experience
Brings professionalism and a level of sophistication to the role
Team-centric leadership approach that motivates and inspires your talent
Ability to build brand loyalty
Genuinely cares to help people succeed
Outstanding written, verbal, and presentation skills
Collaborative with others, yet able to self-motivate and direct
Committed to continuous learning with the ability to adapt and flex
Able to adjust and customize according to the needs of the business
Bachelor’s degree preferred
What We Offer
Comprehensive benefits supporting health, well-being, and future planning
Paid time off and leave programs for life’s important moments
Opportunities for growth, learning, and development
Employee product discounts
At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.
We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, ****** orientation, or any other protected characteristic.
If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Job Type: Part-time
Expected hours: No more than 20 per week
Work Location: In person
