Role: Territory sales manager
EXP: 3-7
Budget: 16-17lpa
location: Delhi
Note: Candidates should have knowledge of Distribution network, channel sales, Excel, and should handle a team.
We’re looking for a Customer Growth Territory Manager who can-
● Train customers over the phone and face to face sessions
● Troubleshoot problems and provide solutions
● Effectively plan and execute visits and calls through the team
● Identify and assess customers' needs to achieve satisfaction
● Provide accurate, valid and complete information by using the right methods and tools in a timely fashion
● Handle complaints, provide appropriate solutions within time limits and follow up to ensure resolution
● Follow communication procedures, guidelines and policies
● Keep records of customer interactions, enquiries and concerns
● Provide timely feedback to the company regarding service issues, bug issues or customer concerns
● Lead team meetings and conduct monthly one on ones with CG team
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