ENSURE CUSTOMER SATISFACTION & DEALERSHIP PROFITABILITYADHERING TO THE POLICIES /SYSTEMS/ PROCESSES AND REACHING MORE CUSTOMERS TO ACHIEVE HEROMOTOCORP GOALS.
Location: Jaipur
Grade : E4
Key Responsibilities
• TO ENSURE TECHNICAL ENHANCEMENT BY ADHERING TO STANDARD OPERATING PROCEDURE FOR FIRST TIME FIX AND TO GIVE FASTER RESOLUTION TO THE CUSTOMER.
• ENSURE CUSTOMER SATISFACTION BY MANAGING ALL THE SYSTEMS AND PROCESS AT THE DEALERSHIP LEVEL.
• ENSURE DEALERSHIP PROFITABILITYBY PROVIDING BEST SERVICE AND APRROACHING MAXIMUM CUSTOMERS.
• ENSURE TO ACHIEVE THE BUSINESS PARAMETERS BASED ON HEROMOTOCORP TARGET.
• MANPOWER MANAGEMENT AT THE DEALERSHIP LEVEL TO ENHANCE THEIR ROLE CLARITY TO IMPROVE THEIR EFFFICIENCY.