Verified Job
Retail / Counter Sales
Territorial Manager
Retail / Counter Sales
#211685
Remote / WFH
Job Description
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Territorial Manager
CRED
Jaipur, Rajasthan
Apply
3 hours agoFull–time
• creating field infrastructure for collections portfolios for a specific location.
• end to end vendor management: vendor onboarding, performance tracking, vendor level capacity planning & controls, vendor billing and validation.
• building, coaching and mentoring the field team; identifying team goals and evaluating team
• progress.
• responsible for day-to-day collections field operations with holistic improvement of the credit portfolio in the territory by improving overall collections.
• deliver detailed financial and behavioural trend analysis and produce robust collections, roll rates & NPA projections
• maintain and communicate detailed reports to track performance against plan
• ensuring highly customer centric field collections to deliver high standards of customer experience.
• be aware of what is happening on competition space and collection ecosystem and keep adding new ideas to improve collection efficiency
• examine strategic performance, spot emerging opportunities and identify threats/blockers at business, location & product level.
• look for novel strategic solutions & execute support solutions like legal proceedings and skip tracing effectively, and develop creative action plans for future.
• work seamlessly with other key stakeholders (front end collections, risk, product & tech) - to ensure portfolio quality & high standard of customer experience.
• provide early warning feedback on fraud / default indicators to risk team
Territorial Manager
CRED
Jaipur, Rajasthan
Apply
3 hours agoFull–time
• creating field infrastructure for collections portfolios for a specific location.
• end to end vendor management: vendor onboarding, performance tracking, vendor level capacity planning & controls, vendor billing and validation.
• building, coaching and mentoring the field team; identifying team goals and evaluating team
• progress.
• responsible for day-to-day collections field operations with holistic improvement of the credit portfolio in the territory by improving overall collections.
• deliver detailed financial and behavioural trend analysis and produce robust collections, roll rates & NPA projections
• maintain and communicate detailed reports to track performance against plan
• ensuring highly customer centric field collections to deliver high standards of customer experience.
• be aware of what is happening on competition space and collection ecosystem and keep adding new ideas to improve collection efficiency
• examine strategic performance, spot emerging opportunities and identify threats/blockers at business, location & product level.
• look for novel strategic solutions & execute support solutions like legal proceedings and skip tracing effectively, and develop creative action plans for future.
• work seamlessly with other key stakeholders (front end collections, risk, product & tech) - to ensure portfolio quality & high standard of customer experience.
• provide early warning feedback on fraud / default indicators to risk team
