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Tenancy Officer - Uniting Country Housing

Adelaide, South Australia
Customer Support / TeleCaller
#698616
Remote / WFH

Job Description

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Uniting Country SA













Introduction:
About Us

We are one of the largest and progressive not-for-profit regional community services providers in South Australia. Established over 100 years ago, we are headquartered in Port Pirie with over 340 talented, qualified employees and over 170 dedicated volunteers.

Our positive, hands-on involvement in regional communities is rewarding and enriching, both for staff and for the people we work with.

Every day we celebrate diversity, thrive on inclusion and demand equity. We provide a collaborative, supportive and flexible working environment while constantly advocating for change to make things even better!

About You

We are always on the lookout for people who share our values and passion to join our team. We can offer you the chance to thrive in a career that makes a difference in people's lives.

If you are kind, compassionate, believe in a society that is fair and justice for all the community, then we want you!

Why Join Us

You will have:
Flexible working arrangements and salary packaging benefits.
An inclusive culture of dedicated, passionate and professional team members.
A seat at the table where grassroots changes/improvements are made to tackle social justice issues.
Access to an Employee Assistance Program and Wellbeing initiatives.
A career pathway with a comprehensive induction, as well as continuous training.
Ongoing support and professional development opportunities.
We recognise that diversity in our workforce enables us to better support our clients' aspirations and goals. So, if you are a person living with a disability, an Aboriginal and/or Torres Strait Islander person, LGBTIQA+ person, from a culturally diverse group, have lived experience or are unique in any other way, we would love to hear from you.

We are honoured to be a White Ribbon Accredited Workplace. In November 2024, we also achieved Bronze Tier Status in the Australian Workplace Equality Index (AWEI) through Pride in Diversity

Engage with Heart - Impact with Purpose.

Uniting Country SA - Caring for Country People

ucsa.org.au

Description:
About The Position

Position Location: Port Pirie

Position Status: Full Time - 12 month contract

Closing Date for Applications: 05th April 2026

Uniting Country Housing (UCH) is a Tier 2 Community Housing Organisation under the National Community Housing Regulations. UCH is a sister organisation of Uniting Country SA (UCSA) and has adopted the vision, values, policies and procedures of UCSA. This program provides professional and compassionate tenancy support and property management.

As the Tenancy Officer, you will provide quality tenancy management services, including communicating with tenants and a diverse range of stakeholders to encourage a successful tenancy. You will be involved in coordinating maintenance with local tradespeople, and liaising with tenants and support workers. Routine property inspections are another aspect of the role to assist tenants to comply with their obligations.

Please view the Position Description for further information on the duties and responsibilities of the role.

Skills and Experiences:
You will:
Be motivated to work with individuals and families requiring supported housing within the Community Housing Sector.
Work autonomously and as part of a team.
Have knowledge of housing services and/or property management.
It is essential for you to have:
Current Australian Drivers Licence.
Relevant experience, in a paid or voluntary capacity.
It is desirable for you to have:
Certificate IV (or above) in a Property Management or Community Services related field.
You may also need to be available for some out of hours work and travel between Uniting Country SA and Uniting Country Housing sites or interstate as required.

Our process requires you to provide a Resume, Cover Letter and a statement addressing the Duties and Responsibilities contained within the Position Description. You will need to put this information in three (3) separate documents and upload each document.

Refer to our Guide to Applying for more information.

All offers of employment are subject to the screening and assessment requirements of the Children and Young People (Safety) Act 2017 and any other legislation that interacts with it.

Please contact Caroline Blinman on 0403 653 133 for any questions concerning this position and/or the salary range.

Curious about our culture and how we include everyone? We invite you to ask questions and, if needed, request adjustments or support at any stage of the recruitment process. This invitation is for all applicants and includes Aboriginal and Torres Strait Islander peoples, people with disability and/or neurodivergence, people from diverse cultural and faith backgrounds, those experiencing language or communication barriers, and people of diverse sexualities and gender identities. Contact Ethan Walter, Recruitment Specialist, at careers@ucsa.org.au or 0466 503 880
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