Verified Job
Telesales / Telemarketing
Telesales Executive (Hindi & Marathi)
Telesales / Telemarketing
#44385
Remote / WFH
Speshally.nhs
Job Description
Job Title: Telesales Executive
Location: Andheri, Mumbai (Onsite)
Experience: 0 to 1+ Year
Job Type: Full-Time
Notice Period: Immediate to 15 days
Must have : Communication skills in Hindi and Marathi
Job Description:
We are seeking a dedicated Customer Support Executive with tele-calling experience to handle customer interactions and provide excellent support. The role involves managing inbound and outbound calls, resolving customer issues, and ensuring a high level of customer satisfaction.
Key Responsibilities:
• Handle inbound and outbound customer support calls professionally
• Resolve customer queries, complaints, and requests in a timely manner
• Provide accurate information about products/services
• Maintain and update customer records in CRM systems
• Follow up with customers to ensure issue resolution
• Escalate complex issues to the concerned department when required
• Meet daily call quality and performance targets
Requirements:
• Minimum 0.6 to 1 year of experience in customer support or tele-calling
• Strong communication skills in Hindi and Marathi
• Good listening and problem-solving abilities
• Basic computer knowledge (MS Excel, CRM tools)
• Customer-focused attitude with patience and empathy
Preferred Candidate:
• Immediate joiner
• Ability to work under pressure
• Team player with a positive attitude
•
Location: Andheri, Mumbai (Onsite)
Experience: 0 to 1+ Year
Job Type: Full-Time
Notice Period: Immediate to 15 days
Must have : Communication skills in Hindi and Marathi
Job Description:
We are seeking a dedicated Customer Support Executive with tele-calling experience to handle customer interactions and provide excellent support. The role involves managing inbound and outbound calls, resolving customer issues, and ensuring a high level of customer satisfaction.
Key Responsibilities:
• Handle inbound and outbound customer support calls professionally
• Resolve customer queries, complaints, and requests in a timely manner
• Provide accurate information about products/services
• Maintain and update customer records in CRM systems
• Follow up with customers to ensure issue resolution
• Escalate complex issues to the concerned department when required
• Meet daily call quality and performance targets
Requirements:
• Minimum 0.6 to 1 year of experience in customer support or tele-calling
• Strong communication skills in Hindi and Marathi
• Good listening and problem-solving abilities
• Basic computer knowledge (MS Excel, CRM tools)
• Customer-focused attitude with patience and empathy
Preferred Candidate:
• Immediate joiner
• Ability to work under pressure
• Team player with a positive attitude
•
