Ziraya is a performance-driven outsourcing partner empowering B2C businesses with AI-powered solutions and operational expertise in sales, support, hiring, and operations. Offering flexible pricing models such as performance-based, per-seat, and revenue-sharing, we prioritize efficiency and scalability. This is a full-time, on-site Telecaller role based in Mumbai. The Telecaller will handle customer interactions, make outbound sales and support calls, respond to inquiries, and maintain accurate call records. Proficiency in customer service, relationship management, and conflict resolution
Sales acumen with the ability to identify opportunities and close deals
Basic computer skills, including familiarity with CRM software and data entry
Proficiency in English, Hindi, and/or other regional languages
Previous experience in telecalling or sales roles is a plus
a bachelor's degree is advantageous but not required