Telecalling Executive |Marathi and Gujarati|

Telecalling Executive (Marathi and Gujarati)

Location: Kurla West, Mumbai

Position: Telecalling Executive

Languages Required: Marathi, Gujarati

Job Type: Full-time

Experience Level: Entry to Mid-level

Responsibilities:

Customer Interaction:
Handle inbound and outbound calls in Marathi and Gujarati.
Address customer queries and resolve issues promptly.
Provide accurate information about products/services.
Sales and Marketing:
Promote products and services to potential customers.
Generate leads and follow up on prospects.
Achieve daily/weekly/monthly sales targets.
Customer Support:
Assist customers with order placements, tracking, and other related services.
Maintain customer satisfaction by ensuring a high quality of service.
Handle complaints and provide appropriate solutions.
Record Maintenance:
Document all call information accurately and timely.
Update customer databases regularly.
Prepare and submit daily call reports.
Team Collaboration:
Work closely with the sales and marketing team to strategize on customer acquisition and retention.
Participate in team meetings and training sessions.
Requirements:

Language Proficiency:
Fluent in Marathi and Gujarati.
Good command over English and Hindi (preferred).
Communication Skills:
Excellent verbal and written communication skills.
Strong listening skills with attention to detail.
Experience:
Previous experience in telecalling, customer service, or a related field is a plus.
Freshers with good communication skills are welcome.
Technical Skills:
Basic computer knowledge.
Familiarity with CRM systems and telecalling software.
Personal Attributes:
Strong interpersonal skills.
Ability to work under pressure and meet targets.
Self-motivated and results-oriented.
Benefits:

Competitive salary with performance incentives.
Comprehensive training and development programs.
Friendly and supportive work environment.
Opportunities for career growth and advancement.
Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Internet reimbursement
Work from home
Schedule:

Day shift
Fixed shift
Morning shift
Supplemental pay types:

Overtime pay
Performance bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Sales: 1 year (Preferred)
Language:

Hindi (Preferred)
English (Preferred)
Work Location: In person

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