Verified Job
Telesales / Telemarketing
Telecaller Cum Counsellor- job post
Telesales / Telemarketing
#56928
Remote / WFH
Triangle Education Consultancy & Services
Job Description
JOB TITLE: Telecaller cum Counsellor — MBBS Abroad Student Admission
Department: Admissions & Student Counselling
Reporting To: Head of Admissions / Senior Counsellor
Employment Type: Full-Time
Experience: 0–3 Years (Freshers with good communication welcome)
Education: Any Graduate; Science/PCB background preferred
ROLE SUMMARY
You will be the first point of contact for students and parents enquiring about MBBS admission in foreign universities (Russia, Kazakhstan, Georgia, Kyrgyzstan Uzbekistan, Philippines, etc.). Your job is to call leads, counsel them, and convert them into successful enrollments.
KEY RESPONSIBILITIES
Telecalling & Lead Management
Make 80–100 outbound calls daily from the CRM database
Introduce MBBS abroad programs and available university options
Qualify leads based on NEET score, academic profile, and budget
Follow up via phone, WhatsApp, and email consistently
Update all call outcomes in CRM on the same day
Student Counselling
Counsel students on eligibility criteria — NEET qualification, 50% in PCB, age limit
Explain course duration, fee structure, university rankings, hostel, and living costs
Guide on MCI/NMC screening exam, license recognition, and medium of instruction
Help shortlist universities based on student profile, budget, and country preference
Conduct counselling sessions in person, on call, or via video
Admission & Documentation
Assist students in filling application forms
Guide on required documents: marksheets, NEET scorecard, passport, photos, etc.
Coordinate with the processing team for timely document submission
Track application status and keep students and parents informed at every stage
Assist with visa guidance and pre-departure orientation coordination
Targets & Reporting
Generate walk-in appointments and webinar registrations
Prepare daily call reports and weekly conversion summaries
Attend education fairs, school/college visits, and seminars when required
REQUIRED SKILLS
Excellent communication in Hindi and English (mandatory)
Strong persuasion and objection-handling ability
Empathetic, student-first approach
Target-driven and self-motivated
Basic knowledge of MS Office, WhatsApp Business, CRM tools
Preferred
Prior experience in overseas education consultancy
Knowledge of NEET eligibility and NMC/MCI norms
Familiarity with top MBBS abroad destinations and fee structures
Pay: ₹15,000.00 - ₹30,839.13 per month
Work Location: In person
Department: Admissions & Student Counselling
Reporting To: Head of Admissions / Senior Counsellor
Employment Type: Full-Time
Experience: 0–3 Years (Freshers with good communication welcome)
Education: Any Graduate; Science/PCB background preferred
ROLE SUMMARY
You will be the first point of contact for students and parents enquiring about MBBS admission in foreign universities (Russia, Kazakhstan, Georgia, Kyrgyzstan Uzbekistan, Philippines, etc.). Your job is to call leads, counsel them, and convert them into successful enrollments.
KEY RESPONSIBILITIES
Telecalling & Lead Management
Make 80–100 outbound calls daily from the CRM database
Introduce MBBS abroad programs and available university options
Qualify leads based on NEET score, academic profile, and budget
Follow up via phone, WhatsApp, and email consistently
Update all call outcomes in CRM on the same day
Student Counselling
Counsel students on eligibility criteria — NEET qualification, 50% in PCB, age limit
Explain course duration, fee structure, university rankings, hostel, and living costs
Guide on MCI/NMC screening exam, license recognition, and medium of instruction
Help shortlist universities based on student profile, budget, and country preference
Conduct counselling sessions in person, on call, or via video
Admission & Documentation
Assist students in filling application forms
Guide on required documents: marksheets, NEET scorecard, passport, photos, etc.
Coordinate with the processing team for timely document submission
Track application status and keep students and parents informed at every stage
Assist with visa guidance and pre-departure orientation coordination
Targets & Reporting
Generate walk-in appointments and webinar registrations
Prepare daily call reports and weekly conversion summaries
Attend education fairs, school/college visits, and seminars when required
REQUIRED SKILLS
Excellent communication in Hindi and English (mandatory)
Strong persuasion and objection-handling ability
Empathetic, student-first approach
Target-driven and self-motivated
Basic knowledge of MS Office, WhatsApp Business, CRM tools
Preferred
Prior experience in overseas education consultancy
Knowledge of NEET eligibility and NMC/MCI norms
Familiarity with top MBBS abroad destinations and fee structures
Pay: ₹15,000.00 - ₹30,839.13 per month
Work Location: In person
