Telecaller - CRM- job post
Job Description
Posting Date
01 March 2025
Department
CRM
Vertical
N/A
Expercience
0-2 Years
Location
DCM- Jaipur, Rajasthan, IN
No. of Post
50
Job Description
We're Hiring! Tele Caller Executive
Location: Jaipur
Experience: 0-2 Years
Qualifications: Pursuing Graduate / Graduate / Postgraduate
Languages Required: Proficiency in any two of the following - Gujarati, Marathi, Hindi, or English (one must be a regional language)
About the Role:
Kogta Financial is looking for a dynamic and customer-friendly Bilingual Tele Caller Executive to join our growing team. If you have excellent communication skills and a passion for customer service, this role is perfect for you!
Key Responsibilities:
Make outbound/inbound calls to potential and existing customers.
Generate leads and contribute to business growth.
Understand customer needs and provide appropriate solutions.
Maintain professionalism and quality in service while achieving targets.
Ensure smooth coordination with cross-functional teams.
Escalate complex queries to the relevant department when necessary.
Build strong customer relationships and enhance engagement.
Participate in training programs to improve skills and performance.
What We’re Looking For:
Prior experience in the financial industry will be an advantage.
Strong listening and problem-solving skills.
Ability to communicate fluently in Gujarati and Marathi (both preferred, but one regional language is mandatory).
A positive, self-driven, and team-oriented attitude.
Familiarity with CRM tools and customer engagement strategies.
Why Join Us?
Competitive salary and performance-based incentives.
Supportive and dynamic work environment.
Opportunity to grow with one of the leading NBFCs.
Apply Now :- [email protected]
Recruiter Name: Priya Kumawat
Recruiter Email: [email protected]
