Verified Job
Customer Support / TeleCaller
Telecaller, Begumpet
Customer Support / TeleCaller
#813196
Remote / WFH
JobTrade
Job Description
Make outbound calls to customers regarding outstanding payments and overdue accounts.
• Follow up with customers for timely repayment and payment commitments.
• Explain outstanding dues and repayment options clearly.
• Handle customer queries and payment-related concerns professionally.
• Negotiate suitable repayment solutions where required.
• Maintain accurate records of customer interactions and payment commitments.
• Achieve assigned daily, weekly, and monthly collection targets.
• Follow company policies and ethical collection practices.
Eligibility
• Experience: Minimum 1 year of experience in telecalling / collections preferred.
• Freshers: Freshers can also apply.
• Good communication and customer-handling skills.
• Strong negotiation and follow-up abilities.
• Target-oriented approach.
Job Details
• Work Location: 6-3-864/4/B & C, Ameerpet Road, Greenlands, Begumpet, Hyderabad, Telangana – 500016.
• Department: Banking / Insurance / Financial Services.
• Role / Category: Debt Collections / Recovery.
• Employment Type: Full-Time.
• Shift: Day Shift.
• Follow up with customers for timely repayment and payment commitments.
• Explain outstanding dues and repayment options clearly.
• Handle customer queries and payment-related concerns professionally.
• Negotiate suitable repayment solutions where required.
• Maintain accurate records of customer interactions and payment commitments.
• Achieve assigned daily, weekly, and monthly collection targets.
• Follow company policies and ethical collection practices.
Eligibility
• Experience: Minimum 1 year of experience in telecalling / collections preferred.
• Freshers: Freshers can also apply.
• Good communication and customer-handling skills.
• Strong negotiation and follow-up abilities.
• Target-oriented approach.
Job Details
• Work Location: 6-3-864/4/B & C, Ameerpet Road, Greenlands, Begumpet, Hyderabad, Telangana – 500016.
• Department: Banking / Insurance / Financial Services.
• Role / Category: Debt Collections / Recovery.
• Employment Type: Full-Time.
• Shift: Day Shift.
