2-8 years CTC - 3 Lpa Manage customer accounts for collections through phone-based communication (outbound/inbound). Follow up with customers on overdue payments and negotiate mutually agreeable repayment terms. Work effectively on different buckets (Bucket X, Bucket 1, and Bucket 2) to ensure collections are done within the stipulated time. Identify and escalate potential issues that may hinder collections and work with other departments to resolve them . Maintain detailed records of customer communications, actions, and status of the collections. 87705+4707 shivansh@white-force.in