Verified Job
Customer Support / TeleCaller
Tele caller Executive
Customer Support / TeleCaller
#240488
Remote / WFH
Job Description
Offer
• Opportunity within a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Leadership Role
The Job
You will be responsible for :
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• New business generation by meeting potential clients to understand needs and providing relevant solutions.
• Managing the sales process to close new business opportunities.
• Building strong relationships with the existing portfolio of clients.
• Meeting and exceeding weekly and monthly activity and revenue targets.
The Profile
Skills Required:
• You have at least 1 year experience within a Telesales, Sales (B2B) or Customer Service role, ideally within the Finance and banking industry or every industry
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are adaptable and thrive in changing environments
• You are a strong team player who can manage multiple stakeholders
The Employer
Our Client is one of the leading merchant websites is the Fast and easy mobile Recharge, Bill Payment & Instant Money Transfer Service for Distributors & Retailers. This is for the Business purpose of Retailers and Distributors
• Opportunity within a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Leadership Role
The Job
You will be responsible for :
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• New business generation by meeting potential clients to understand needs and providing relevant solutions.
• Managing the sales process to close new business opportunities.
• Building strong relationships with the existing portfolio of clients.
• Meeting and exceeding weekly and monthly activity and revenue targets.
The Profile
Skills Required:
• You have at least 1 year experience within a Telesales, Sales (B2B) or Customer Service role, ideally within the Finance and banking industry or every industry
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are adaptable and thrive in changing environments
• You are a strong team player who can manage multiple stakeholders
The Employer
Our Client is one of the leading merchant websites is the Fast and easy mobile Recharge, Bill Payment & Instant Money Transfer Service for Distributors & Retailers. This is for the Business purpose of Retailers and Distributors
