Verified Job
IT / Software / Data Analyst
Technology Specialist Leader
IT / Software / Data Analyst
#33457
Remote / WFH
CREATIVE ONE®
Job Description
CREATIVE ONE® is a Business-to-Business (B2B) focused brand, web, and technology agency with a talented and growing technology team. We are seeking to expand our dynamic team with an talented technology professional. This is a full-time role.
Background
Our Technology Care team is seeking an ambitious technology professional who is looking for career growth and development opportunities in a full-time position.
The ideal candidate must have a background in planning, designing, and seamless execution of technology projects. Cultivating relationships with clients, vendors and internal team members is vital. Experience in leadership, finance, and business administration are an asset.
Opportunity
Are you looking for a collaborative workplace with great people (including staff and clients), the opportunity to cultivate long-term relationships and future growth opportunity? You’ve come to the right place. We’re looking for ambitious people who share our values and want to deliver a white-glove client experience in the real-world. If this sounds like you, and the career below sounds exciting, we would like to hear from you.
Muskoka based, CREATIVE ONE®, is a Business-to-Business (B2B) focused web agency with a talented and growing technology division.
Learn new technologies and embrace career advancement! This is a full-time opportunity with work taking place for clients in-office, on-site, and at times from home.
What you will be doing
Working under the leadership of our Lead Technology Specialist, enjoy a positive team atmosphere and work culture of continuous learning and teamwork. Responsibilities include but are not limited to listening and understanding the needs of our clients, planning and designing solutions, and implementing the technology to support the project goals and objectives. As a professional you are responsible for establishing and maintaining service excellence by assigning the highest priority to customer satisfaction and demonstrating attention to detail in every aspect of your work.
Why you should join our team
We are focused on your growth – including a personal learning path, paid-for professional development and certifications
We are a positive, solution minded team that loves people
Buddy system to onboard new team members
Promote from within culture
Excellent base salary, incentive package and benefits
Live, work and play in Beautiful Muskoka
What you need to bring to the table
High proficiency in English language skills (written and oral)
Must have vehicle and G Driver's License
Prior in-depth experience with ConnectWise (or, similar)
Familiarity with Microsoft Azure, Windows Server, Virtualization, Windows 11 Pro, and macOS
Strong working knowledge of Microsoft 365, Google Workspace, DNS management, and security best practices
Familiarity with Fortinet, Ubiquiti, Cisco, HPE, and similar
Experience with cyber security, threat detection, threat management, and best practices
Ready to embrace new technologies, and an appetite for skills development
3+ years verifiable experience/skill in performing services/upgrades to all types of computers
Schedule may include evening and weekend work (very limited basis)
All the things you’re good at because you’ve done most of these before
Ability to communicate well – internally with a team and externally with clients
Experience understanding a client's needs, business priorities, solution design, and project implementation
Capacity to work independently and seek out assistance as required
Capacity to communicate with clients effectively, demonstrate follow-through, and where required resolve their concerns in a diplomatic manner
Make decisions with integrity that support ideal client outcomes, are aligned with company guidelines, and demonstrate good business sensibilities
Ability to work effectively as part of a team with on-going distractions if necessary
Uphold the highest professional standards when performing work on-site and off-site
Ensure a strict level of confidentiality, observing privacy and information policies including client assets, service contracts and sensitive information
Related industry certifications are an asset.
We stand apart
People first - equipping great people to do great work for more people
Join a team - learn, and contribute on a team of talented IT professionals
See your impact - observe first-hand clients benefiting from the expertise we provide
Tools of the trade - equipping you to do your best work through the tools we provide - both hardware and software
Benefits
Standard daytime hours – no regularly scheduled weekend or evening shifts
Work-life balance – we are closed on most (if not all) statutory holidays
Holiday break – we provide extended holiday time through the Christmas season so you can spend time with your loved ones
Staff events – we host various events through the year to express how much we appreciate our hard-working team
Health benefit account – flexible spending for your health needs for eligible staff
Work Location: In person
Background
Our Technology Care team is seeking an ambitious technology professional who is looking for career growth and development opportunities in a full-time position.
The ideal candidate must have a background in planning, designing, and seamless execution of technology projects. Cultivating relationships with clients, vendors and internal team members is vital. Experience in leadership, finance, and business administration are an asset.
Opportunity
Are you looking for a collaborative workplace with great people (including staff and clients), the opportunity to cultivate long-term relationships and future growth opportunity? You’ve come to the right place. We’re looking for ambitious people who share our values and want to deliver a white-glove client experience in the real-world. If this sounds like you, and the career below sounds exciting, we would like to hear from you.
Muskoka based, CREATIVE ONE®, is a Business-to-Business (B2B) focused web agency with a talented and growing technology division.
Learn new technologies and embrace career advancement! This is a full-time opportunity with work taking place for clients in-office, on-site, and at times from home.
What you will be doing
Working under the leadership of our Lead Technology Specialist, enjoy a positive team atmosphere and work culture of continuous learning and teamwork. Responsibilities include but are not limited to listening and understanding the needs of our clients, planning and designing solutions, and implementing the technology to support the project goals and objectives. As a professional you are responsible for establishing and maintaining service excellence by assigning the highest priority to customer satisfaction and demonstrating attention to detail in every aspect of your work.
Why you should join our team
We are focused on your growth – including a personal learning path, paid-for professional development and certifications
We are a positive, solution minded team that loves people
Buddy system to onboard new team members
Promote from within culture
Excellent base salary, incentive package and benefits
Live, work and play in Beautiful Muskoka
What you need to bring to the table
High proficiency in English language skills (written and oral)
Must have vehicle and G Driver's License
Prior in-depth experience with ConnectWise (or, similar)
Familiarity with Microsoft Azure, Windows Server, Virtualization, Windows 11 Pro, and macOS
Strong working knowledge of Microsoft 365, Google Workspace, DNS management, and security best practices
Familiarity with Fortinet, Ubiquiti, Cisco, HPE, and similar
Experience with cyber security, threat detection, threat management, and best practices
Ready to embrace new technologies, and an appetite for skills development
3+ years verifiable experience/skill in performing services/upgrades to all types of computers
Schedule may include evening and weekend work (very limited basis)
All the things you’re good at because you’ve done most of these before
Ability to communicate well – internally with a team and externally with clients
Experience understanding a client's needs, business priorities, solution design, and project implementation
Capacity to work independently and seek out assistance as required
Capacity to communicate with clients effectively, demonstrate follow-through, and where required resolve their concerns in a diplomatic manner
Make decisions with integrity that support ideal client outcomes, are aligned with company guidelines, and demonstrate good business sensibilities
Ability to work effectively as part of a team with on-going distractions if necessary
Uphold the highest professional standards when performing work on-site and off-site
Ensure a strict level of confidentiality, observing privacy and information policies including client assets, service contracts and sensitive information
Related industry certifications are an asset.
We stand apart
People first - equipping great people to do great work for more people
Join a team - learn, and contribute on a team of talented IT professionals
See your impact - observe first-hand clients benefiting from the expertise we provide
Tools of the trade - equipping you to do your best work through the tools we provide - both hardware and software
Benefits
Standard daytime hours – no regularly scheduled weekend or evening shifts
Work-life balance – we are closed on most (if not all) statutory holidays
Holiday break – we provide extended holiday time through the Christmas season so you can spend time with your loved ones
Staff events – we host various events through the year to express how much we appreciate our hard-working team
Health benefit account – flexible spending for your health needs for eligible staff
Work Location: In person
