Develop comprehensive documentation that meets organizational standards.
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.
Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.
Evaluate current content and develop innovative approaches for improvement. Includes the drafting of Standard Operating Procedures (SOP).
Developing training programs and working with existing content localizing to each individual site
Technical writer will draft and write documents
Work with subject matter experts and site teams.
Must have 2 years experience
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This job is provided by Shine.com
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