Verified Job
Content Writer
Technical Writer- job post Interac Corp. 3.6 3.6 out of 5 stars
Content Writer
#784607
Remote / WFH
Interac Corp. 3.6 3.6 out of 5 stars
Job Description
Full job description
Who We Are:
Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.
Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus, and high-performance application developers? We want to hear from you.
Reporting to the Leader, Business and Information Security Office (BISO) and IT Compliance Management, the Technical Writer will work with cross-functional teams and Agile squads to produce documentation in support of assigned projects. Because compliance is within our mandate, the Technical Writer will also be heavily involved in ensuring content supports our compliance with industry standards. They will write documentation that is engaging, consistent, user-friendly, accurate, and follows our documentation standards.
What You Will Do:
Building a rapport with subject matter experts across teams and squads to generate clear and accurate content that is up-to-date, effective, and user centric.
Fostering a culture of continuous improvement within the team by consistently refining and optimizing our processes and documentation practices.
Adopting and practicing the Agile principles and values followed by Interac.
Creating, developing, and maintaining exceptional technical documentation in the form of procedures, policies, processes, standards, as well as build and play books.
Analyzing processes to understand and document workflows.
Demonstrating the ability to achieve successful outcomes while managing your workload and any competing priorities.
Guiding the creation of well-structured repositories to track documentation and affiliated references for a project or ongoing operation.
Periodically reviewing and updating the library of technical terms and documentation knowledge base.
Staying updated with industry trends and best practices in content writing and sharing insights with the team.
Developing and publishing best practices and resources to enable Interac employees to effectively self-manage knowledge and use related tools.
Who We Are:
Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.
Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus, and high-performance application developers? We want to hear from you.
Reporting to the Leader, Business and Information Security Office (BISO) and IT Compliance Management, the Technical Writer will work with cross-functional teams and Agile squads to produce documentation in support of assigned projects. Because compliance is within our mandate, the Technical Writer will also be heavily involved in ensuring content supports our compliance with industry standards. They will write documentation that is engaging, consistent, user-friendly, accurate, and follows our documentation standards.
What You Will Do:
Building a rapport with subject matter experts across teams and squads to generate clear and accurate content that is up-to-date, effective, and user centric.
Fostering a culture of continuous improvement within the team by consistently refining and optimizing our processes and documentation practices.
Adopting and practicing the Agile principles and values followed by Interac.
Creating, developing, and maintaining exceptional technical documentation in the form of procedures, policies, processes, standards, as well as build and play books.
Analyzing processes to understand and document workflows.
Demonstrating the ability to achieve successful outcomes while managing your workload and any competing priorities.
Guiding the creation of well-structured repositories to track documentation and affiliated references for a project or ongoing operation.
Periodically reviewing and updating the library of technical terms and documentation knowledge base.
Staying updated with industry trends and best practices in content writing and sharing insights with the team.
Developing and publishing best practices and resources to enable Interac employees to effectively self-manage knowledge and use related tools.
