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Technical Support Executive
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#380051
Full Time
Job Description
We are Looking for a Technical Support Executive who is spoken politely and will be able to analyze clients' problems and provide them with the best solution in a polite manner.
Roles & Responsibilities:
• Answering phone calls & emails and providing exceptional customer service in a timely and efficient manner.
• Providing problem analysis and resolving client issues with the aid of available helpdesk tools (e.g. help files and Knowledge base articles.
• Providing the customer with the best of solution
• Ensuring call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion.
Job Location: Jaipur, Rajasthan
Experience: Fresher
Timings : 10:00AM to 7:00PM
Salary: Salary as per industry standard.(No limitation for right candidate)
Required education: Any graduate or pursuing graduation.
Job Type: Full-time
Roles & Responsibilities:
• Answering phone calls & emails and providing exceptional customer service in a timely and efficient manner.
• Providing problem analysis and resolving client issues with the aid of available helpdesk tools (e.g. help files and Knowledge base articles.
• Providing the customer with the best of solution
• Ensuring call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion.
Job Location: Jaipur, Rajasthan
Experience: Fresher
Timings : 10:00AM to 7:00PM
Salary: Salary as per industry standard.(No limitation for right candidate)
Required education: Any graduate or pursuing graduation.
Job Type: Full-time
