Technical Support BPO Trainer

Trainer

Reports To: Assistant Manager Training

Job Overview

As a Trainer, you play a critical part in setting employees up for success in their roles. In this role you are a motivational and trusted subject matter expert in the field of training and have a high degree of understanding of Google Ads with excellent spoken/written English and customer service skills.

The Trainer is responsible for delivery of learning and development solutions, programs, courses resulting in improved individual performance and business results. Facilitation will include a variety of mediums including, but not limited to, classroom facilitation, virtual classroom, webinar, huddles and informal learning channels.

Responsibilities

Major Tasks

Delivers formal and informal training via a variety of methods to include: classroom, virtual classroom, webinar, huddle, e-learning, coaching

Responsible for the effective delivery of training that could include product, desktop tools and technology systems... Read more